} Document { Capture; Represent; Acquire; Select; Filter; Store; Metrics; Choose; Retain; } Digest { Learn; Study; Interpret; Understand; Ruminate; Realize; Analyse; } Diffuse { Design & Deliver; Retrieve & Use; Plan & Implement; } Debrief { Feedback; Reflect; Evaluation; Retrospect/Introspect; Unlearn; }WHY: Knowledge Management is not an end in itself but means to a goal. It is not just to acquire and store but to choose and apply the knowledge intelligently which is a function of effectiveness, efficiency and creativity. The efficiency of a computer depends on its processor and memory capacity. Similarly the resources that we have, to handle the knowledge, is finite and limited. Hence manage and use the resources wisely by doing things effectively() { Doing the right thing gets the right result } efficiently() { Doing optimally results in least waste of time and effort } creatively() { Doing imaginative/inventive creations results in innovative solutions. }HOW: Unlearn, Learn, Think, Practise, Transform, Repeat. Unlike in a computer where a chip or memory can be easily added, we have to work on our knowledge muscles, in order to go to the next level. Just having knowledge does not bring transformation, you have to work on it and get the experience so think() { Muse; Ponder; Ruminate; Incubate; Dream; } practise() { Implement; Product; Workout; Experiment; Rigor; Hustle; }